Fixaflex NV Privacy and Cookies Policy

Fixaflex NV respects your privacy and is committed to ensuring the reliability, security, and integrity of the data we collect. This statement explains which data we collect, how we use it, and what rights you have.

1. Data Controller

Fixaflex NV
Kasteelstraat 15, 8980 Geluveld-Zonnebeke, Belgium
Email: info@fixaflex.com | Tel: +32 (0)57 40 93 40
Contact person: Renate Speleers

2. What data do we collect?

We only store data that you provide yourself, for example when placing an order or requesting an account. This includes, among others:

• • Name of your company
  • VAT number
  • Name of contact person
  • Email address
  • Billing address and other contact information

Additionally, we use cookies to analyze the use of our website and remember your preferences.

3. Purposes of data processing

Your data is used for:

• • Processing orders and requests
  • Customer contact and support
  • Improving our website and services
  • Reporting and analysis via Google Analytics

4. Cookies and Tracking

We use cookies on our website. A cookie is a small file stored on your computer by your browser. Cookies help us remember your preferences and analyze the use of the website.

Google Analytics

A Google cookie is placed on our website as part of Google Analytics.

• • The data is anonymized; your IP address is not transmitted.
  • Google may share this information with third parties if legally required or if third parties process the information on Google’s behalf.
  • The data is stored on servers in the United States.

Managing Cookies
You can always delete or disable cookies via your browser. Please note that some features of the website may then function in a limited way.

5. Your rights

As a user, you have several rights under the GDPR:

1. 1. Right of access
      You can request which personal data we hold about you and why.
   2. Right to rectification
      Incorrect or incomplete data can be corrected by us.
   3. Right to erasure
      In certain cases, you can request the complete deletion of your data. For example, when:
   • The data is no longer needed
   • You withdraw your consent
   • The data has been processed unlawfully
   • There is a legal obligation to delete it
   • It concerns data of a child under 13 years of age
   1. Right to restriction
      You can request that the processing of your data be restricted, for example if you contest its accuracy or object to processing.
   2. Right to data portability
      You can request the personal data you have provided to us in a structured, commonly used, and electronic format to transfer it to another processor.
   3. Right to object
      You can object to the processing of your data for serious and legitimate reasons.
   4. Automated decision-making
      You have the right not to be subject to solely automated decision-making, including profiling, unless:
   • Necessary for the performance of a contract
   • Legally permitted
   • Based on explicit consent

6. Data security

Your data is securely stored in a non-publicly accessible database and transmitted encrypted via SSL or secure servers. We take appropriate technical and organizational measures to prevent loss, misuse, or unauthorized access.

7. Data breach notification

If a data breach occurs that poses a high risk to your rights and freedoms, you will be notified.

8. Klachten

You can file a complaint with the Belgian Commission for the Protection of Privacy:
Drukpersstraat 35, 1000 Brussel
Email: commission@privacycommission.be

9. Changes to this statement

This privacy and cookies statement may be updated if the website or legislation changes. We recommend that you review this statement regularly.

10. Contact and questions
For any questions regarding this privacy and cookies statement or your data, you can contact us via:
info@fixaflex.com
+32 (0)57 40 93 40

Or via the contact form below.